Content Design for Mercuryo. My signature thing is building a dialogue between the product and the person. I use buttons as a kind of mental reply they can “give back” to us. Every time the app seems to read their mind, it creates a little perfect match.
A few more examples where Mercuryo’s TOV really shines: everywhere, we switch to a friendlier tone, because as an industry, crypto is stressful enough. In our flows, we guide the person and smooth the edges so they feel reassured that we’ll sort everything out.
Example 1: In-app notification for Yandex.Drive, car-sharing app. The brand gained recognition for its unique tone of voice, which I helped develop. In 2020, no one dared to speak in that way, making us pioneers in the field. My in-app notifications about new car launches were especially viral, someone even published a collection of it
Example 2: Chain of warning messages for Yandex.Drive, a car-sharing app. Quite often, users were driving a bit recklessly. If that became a habit, the system would send warning messages with one goal — to encourage more careful driving. It was a somewhat disappointing form of communication for users, so the challenge was to stay within the brand's TOV while delivering a strong message at the same time
Example 3: UX copy for Bookmate, reading app. The brand's mission is to intrigue and encourage people to read. I developed a Tone of Voice and guidelines, and one of the methods i used is turning the in-app experience into something enchanting as the books itself
Example 4: UX copy for Notcoin, a Telegram mini-app. It’s a Web3 project about mining crypto through gaming and building a community for millennials and zoomers. The tone we chose is quite relaxed and playful, a perfect match for the audience